Where Products & Services Come Together
Get your FREE estimate today! 402-734-3300 We could save you 20-40% on your phone service!
Business Telephone Systems in Omaha & Now Nationwide
There are many factors and technologies to be considered to achieve the desired results and providing customers with a seamless and easy-to-use experience is essential.
Since 2003 and with 120- years of combined staff experience, CP&S, Inc. has been providing businesses with advanced technology for telephone systems solutions. We have designed, implemented, and maintained telephone systems that provide our customers with reliable, long-lasting and cost-saving advantages.
Phone System Options for Business
Every business has different communication needs. CP&S can help you compare phone-system options based on
the number of users, locations, current service, internet connection, features needed, budget, and plans for future growth.
Cloud-Hosted Phone Systems
Cloud-based phone systems can give employees access to business calling from desk phones, computers, or mobile devices. They can be a practical option for remote staff, traveling employees, and businesses with more than one location.
On-Premise Phone Systems
An on-premise system may be a good fit for businesses that want equipment located at their facility and greater control over their phone infrastructure.
Phone System Upgrades
If your current system is difficult to use, expensive to maintain, or no longer supports the way your team works, CP&S can review the setup and recommend practical options.
Features That Support Your Business
The right phone system should make it easier for customers to reach you and easier for your team to communicate.
Call Handling
Features may include auto attendants, call forwarding, call transfers, voicemail, ring groups, and routing rules that help direct calls to the appropriate person or department.
Mobility
Depending on the system selected, employees may be able to use their business number from a desk phone, computer, or mobile device while working away from the office.
Team Communication
Many modern systems can support conferencing, messaging, voicemail-to-email, call recording, or other communication tools based on the platform and service plan.
Growth and Flexibility
A phone system should be able to adapt as you add employees, move locations, change providers, or need different call-handling options.
Our number one priority is our customers!
As important as the phone system’s hardware and software are to the overall performance, so too is the performance and cost for your current service providers. From Cox, Spectrum, Lumen, Allo, Great Plains, and many others. CP&S will review your current services with you and offer recommendations to improve these or help to reduce these overall monthly expenses.
Dedicated to meeting your needs and your budget, we offer the highest quality products on the market and a commitment to quality customer service. We strive to address and respond with our proven expertise within minutes or hours, not days or weeks.
When to Review Your Business Phone System
It may be time to review your business telephone system if your monthly bill keeps increasing, employees miss calls when away from their desks, the system is difficult to manage, customers struggle to reach the right person, or your current setup does not support remote work or additional locations.
A review can also make sense when you are moving, remodeling, opening another office, adding employees, changing internet providers, or replacing older equipment. CP&S can help you evaluate the options and determine what makes sense for the way your business communicates today.
A reliable telephone system also depends on the right underlying infrastructure. If your project includes new workstations, office remodeling, a move, or network changes, CP&S can also help with voice, data, and fiber cabling.
See What Our Happy Customers Are Saying
Communications, Products & Services, Inc. gets a FIVE STAR RATING from our company!! They’re extremely knowledgeable of the system and its many capabilities.
They’re quick to respond. If it’s a minor problem, (e.g. a programming question), they help us over the phone. Otherwise, for the major problems, a service technician is on his way, usually the same day. The staff is very friendly, courteous, and professional. We would recommend them to be your communications vendor no matter what the size of your business!
– Don
In an industry that is not always known for top notch customer service and response times, they stand out drastically. I always know I can count on Communications, Products & Services to deliver what needs to be done, on schedule, on budget and they are a pleasure to work with. The examples I have of when they have gone the extra mile are many and it is appreciated. Thanks!
– Tim
6 years ago we moved our Omaha headquarters into a 40,000 SF facility. CP&S did the phone and data cabling, phone system and security cameras.
And most recently, we had CP&S complete installation of Phones and Security Cameras in our new Lenexa, Cedar Rapids, Des Moines & Davenport office locations.
The team at CP&S are professional and have always exceeded our expectations.
– Mark
***** 5 Star, Over the last 15+ years they have not only handled the installation and upgrades of our phone and security systems in all of our 7 locations. Always a fast response never left hanging, always a follow-up call to make sure things are good and we are happy. One of the few companies in the telecommunications business with excellent customer service.
– Jeanette
We’re always impressed with the high-quality work they do, analyzing our needs, installing & maintaining our equipment, and training us to use it. Their personnel seems to know every detail of each system they carry and can troubleshoot over the phone with uncanny accuracy.
– Don
Luckily I have CP&S that I can call with confidence and know they’ll quickly take care of whatever I need.
– Don
Communications, Products & Services, Inc. is the best company we have worked with for communications support. Always willing to listen, communicate and be your support person with other vendors if needed. We are very pleased with every aspect of their service. It’s nice to have them on our team.
The service department is quick to respond to our calls and most helpful. We consider CPS a valuable friend in a busy communications world.
They are always reliable, responsive and reasonable and have worked with us and our other vendors to find the most efficient systems available to fit our needs.
CP&S has provided us with essential on-site training, support and follow up.
– Mark
The CPS team has always provided the best in service, equipment, and communication. I would like to send our thanks to their great team and for all, they’ve done for us…
– Doug
We never have issues that they cannot efficiently solve. These guys know their business and prove it consistently.
– Bill
The CPS team provide us with cost saving options as well. Every time we have them show up and complete work for us they always make sure that they have our best interest at heart. It is not about what is easy for them it is about what the customer needs.
– David
Attentive and prompt in their response we have always been able to count on CP&S.
– Bruce
CP&S has been there the whole way to help us grow and maintain our phone system integrity along the way.
Whether is it phone cabling issues, phone issues, direct dial software or even wiring a new office for 2 moves, they have gotten the job done.
I cannot speak highly enough of the help we receive from the team of service individuals, they help when problems here are above my level of understanding. They are always prompt, courteous and professional. In a world of fast-paced corporations who don’t know your name, they have maintained a professional yet personal approach to their service.
We could not have grown as a company without their help with our phone system, programs, and direction.
– Lisa
They remain our trusted “go-to” partner because of their responsive service, expertise and benchmarking of best practices regarding system and call routing design.
– Jay
Communications, Products & Services, Inc. gets a FIVE STAR RATING from our company!!
Where Products & Services Come Together
Get your FREE estimate today! 402-734-3300 We could save you 20-40% on your phone service!